This policy explains how TBC Limited (PrizeArena) collects and uses your personal data when you use our site and enter competitions. We are the data controller.
What we collect
- Account and entry details: name, date of birth, email, phone, address.
- Entry and order history, including tickets and skill-question answers.
- Payment confirmation from our payment processor (we do not store full card numbers).
- Technical data: device, browser and analytics data (see cookies).
Why we use it (lawful basis)
- To administer competitions, allocate tickets and run draws — performance of a contract.
- To verify age and identity and prevent fraud — legal obligation and legitimate interests.
- To contact winners and provide support — contract and legitimate interests.
- To send marketing where you have opted in — consent, which you can withdraw at any time.
Who we share it with
We share data only with the providers needed to run the service — for example our payment processor, email provider, and hosting/database provider — and with authorities where legally required. We never sell your data.
Cookies
We use essential cookies to run the site and, with your consent, analytics cookies to understand usage. You can manage your preferences via the cookie banner.
Retention
We keep entry and financial records for as long as required by law, then delete or anonymise them.
Your rights
You have the right to access, correct, delete or restrict the use of your data, and to complain to the Information Commissioner’s Office (ICO). To exercise any right, contact support@example.com.
Placeholder wording — to be completed with the chosen processors and reviewed for UK GDPR/ICO compliance before launch.