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Help centre

Frequently asked questions

The basics

Is this gambling?

No. These are skill-based prize competitions with a free postal entry route, which places them outside UK gambling law. You must answer a genuine skill question to enter, and no gambling licence is required.

Do I have to be a certain age?

Yes — you must be 18 or over and a UK resident to enter.

How much does it cost?

Ticket prices vary by competition and many start under £1. You can also enter any competition free by post.

Entering & tickets

Why is there a skill question?

The skill question is what makes each competition a lawful prize competition rather than a lottery. You must answer it correctly to qualify.

Is there a limit on tickets?

Yes. Every competition has a maximum number of entries per person to keep things fair.

How does the free postal route work?

Send a postcard with your details and answer to our free-entry address. Postal entries have exactly the same chance of winning as paid entries. See the free entry route page for the full method.

Draws & prizes

Are the draws guaranteed?

Yes. Every competition is drawn on its closing date whether or not it sells out, so there is always a winner.

How are winners chosen?

Using a verifiable random method, with the draw live-streamed on social media. Winners are contacted directly and published in the winners archive.

Can I take cash instead of the prize?

Most physical prizes include a tax-free cash alternative you can choose instead of the item.

How will I get my prize?

We contact the winner directly to arrange delivery of the prize or payment of the cash alternative.

Can’t find an answer? Get in touch.