> How Grand Draws keeps competitions fair, safe and transparent: independently verifiable draws, player protections and a free entry route. 18+. Source page: https://granddraws.co.uk/standards Fair · Safe · Transparent # Our standards We run competitions the way we'd want to enter them ourselves. Here's how we keep draws fair, protect players and stay accountable, and how we are building Grand Draws to meet the UK DCMS Voluntary Code of Good Practice for Prize Draw Operators. ## Fairness - **Independently verifiable draws.** Every winner is drawn with a provably-fair commit-reveal method anyone can check. We publish a locked commitment before a competition closes and reveal the seed after, so the result can be recomputed without trusting us. [Verify a draw →](https://granddraws.co.uk/draw-check) - **Every draw goes ahead.** Every competition is drawn at 9pm on its published closing date, whether or not every ticket sells, and the full advertised prize is awarded. We never cancel, postpone or reschedule a draw, and never reduce a prize, because of low sales. Winners are selected at random from all qualifying entries, in accordance with the laws of chance, using a verifiable random draw. - **Clear odds.** The ticket cap is shown on every competition, and live sales counts appear once entries open, so you always know your chance of winning. - **Skill-based prize competitions.** Entry requires a correct answer to a genuine skill question. Together with the free route below, that makes our competitions prize competitions rather than lotteries under the Gambling Act 2005. ## Player protection - **18+ only.** You must be 18 or over and resident in Great Britain to enter. We check age at sign-up and before any prize is paid. - **Limits & breaks.** Every competition has a maximum number of entries per person, so no one can spend without limit. You can also set a monthly spend limit, or self-exclude, in your account: both are held against the account rather than one browser, both apply wherever you sign in, and both are checked before an entry is taken. Lowering a limit is immediate; raising or removing one takes 24 hours. A self-exclusion has no undo on the site, so lifting it means contacting us. [Responsible play →](https://granddraws.co.uk/responsible-play) - **No pressure.** We don't use fake scarcity, countdown pressure tricks or "guaranteed win" claims. Honest odds, honest prizes. - **A free route, always.** You can enter any competition free by post with exactly the same chance of winning, no purchase necessary. [Free entry route →](https://granddraws.co.uk/free-entry) ## Transparency & accountability - **Winners published.** Every draw runs automatically and every winner is published (first name, county and winning ticket number, unless they ask us not to) in our winners archive, where any result can be independently verified. [See winners →](https://granddraws.co.uk/winners) - **Prompt payment.** Every prize is tax-free cash, paid straight to the winner's UK bank account. We aim to pay within one working day of verifying the winner. The prize amount is shown up front on each competition. - **We publish this page.** We set out our fairness and protection measures openly, review them regularly, and expect any partners to uphold them too. - **Your data.** HDCH Limited, trading as Grand Draws, is the data controller and handles your data under UK GDPR. We publish the third-party providers we use. [Our sub-processors →](https://granddraws.co.uk/sub-processors) ## The DCMS Voluntary Code The Department for Culture, Media and Sport has published a [Voluntary Code of Good Practice for Prize Draw Operators](https://www.gov.uk/government/publications/voluntary-code-of-good-practice-for-prize-draw-operators/voluntary-code-of-good-practice-for-prize-draw-operators). We are building Grand Draws to meet it. We are not claiming to be a signatory to the Code. Instead, here is an honest account of what is already true and what is not yet, so you can hold us to it. ### Already true today - You must be 18 or over to create an account or enter. - The free postal entry route is shown on every competition before you buy, with the same chance of winning as a paid ticket. [Free entry route →](https://granddraws.co.uk/free-entry) - The maximum number of tickets, and so your odds, is shown before you enter, along with the cap on entries per person. - Every draw goes ahead on its closing date with the advertised prize. We never cancel, postpone or reduce a draw because of low sales. - Winners are picked by a verifiably random, auditable computer draw that anyone can recompute. [Verify a draw →](https://granddraws.co.uk/draw-check) - Results and winners are published. [Draw results →](https://granddraws.co.uk/results) - A clear complaints process, with set response times. [Complaints →](https://granddraws.co.uk/complaints) - Signposting to free, independent support if entering stops being fun. [Responsible play →](https://granddraws.co.uk/responsible-play) - A monthly spend limit you set yourself, including a limit of £0, held against your account and checked before every paid entry. [Responsible play →](https://granddraws.co.uk/responsible-play) - Self-exclusion you can set yourself, which applies at once across paid, postal and earned entries. [Responsible play →](https://granddraws.co.uk/responsible-play) ### Not yet, and we will say when it is - A choice of how long to take a break for, including the six months the Code names. Today a self-exclusion is indefinite and lifting it means asking us. - Closing your account yourself, without asking us. - Credit card spending capped at £250 a month. - Monitoring for signs that entering may be causing someone harm, so we can step in. ## Questions about how we operate? We're happy to explain anything. Email [hello@granddraws.co.uk](mailto:hello@granddraws.co.uk), and if something ever feels wrong, the [complaints page](https://granddraws.co.uk/complaints) sets out a clear route to raise it. [Browse competitions](https://granddraws.co.uk/competitions) --- Grand Draws is a UK skill-based prize competition operator. It is not a casino, not a lottery and not gambling. Every competition requires a correct answer to a genuine skill question and offers a free postal entry route on the same odds. 18+, UK residents only. Please enter within your means.