> Prize competitions should be fun. Enter within your means, set your own limits, and know where to get support.

Source: https://granddraws.co.uk/responsible-play

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# Responsible play

Last updated: 20 October 2026

Entering competitions should always be fun and affordable. Our competitions are skill-based prize competitions rather than gambling products, but we still want everyone to enter sensibly and within their means.

## Our commitments

- You must be 18 or over to enter.
- Every competition has a maximum number of entries per person, so no one can spend without limit.
- There is always a free postal entry route with the same chance of winning.
- We never use pressure tactics or imply that entering will solve financial problems.

## Tips for staying in control

- Set yourself a budget before you enter, and stick to it.
- Only spend what you can comfortably afford to lose.
- Never chase a result or enter to try to win money back.
- Take a break if it stops being fun.

## Set a limit or take a break

Your [account](https://granddraws.co.uk/account) has a **Play safely** panel with two choices you make yourself: a personal monthly spend limit, and self-exclusion. Both are recorded against your account rather than the browser you set them in, so they hold on every device you sign in on and clearing your browsing data cannot undo them. Both are checked on our servers before an entry is taken, and the spend limit counts paid entries only: the free postal route is never closed by a spending limit.

Lowering a spend limit applies straight away. Raising one, or removing it altogether, takes 24 hours, and the limit you already had stays in force until then: the delay is there so the decision to let yourself spend more is never taken in the same moment as wanting to. Self-exclusion applies at once, to paid and free entries alike, and it has no undo on the site, which is the control working rather than a gap in it. Lifting one means contacting us.

If you would rather we set a break up for you, or you want the account closed altogether, email [hello@granddraws.co.uk](mailto:hello@granddraws.co.uk) and tell us the period you want.

## Where to get support

If you are worried about your own or someone else’s spending, free and confidential help is available:

- [BeGambleAware](https://www.begambleaware.org), advice and support (0808 8020 133).
- [GamCare](https://www.gamcare.org.uk), the National Gambling Helpline.
- [Citizens Advice](https://www.citizensadvice.org.uk), free money and debt guidance.
- [National Debtline](https://www.nationaldebtline.org), free and confidential debt advice from the charity the [Money Advice Trust](https://moneyadvicetrust.org).
- [Samaritans](https://www.samaritans.org), someone to talk to, any time, day or night (call free on 116 123).
- [Mind](https://www.mind.org.uk), the mental health charity, with information and support if money worries are affecting how you feel.